This Privacy Policy explains how the Non-Governmental Organization “LUTERRA” (Registration Code: 46014826, address: Apt. 9, 22 Tyvodara Lehotskoho St., Uzhhorod, Zakarpatska obl., 88016, Ukraine) collects, uses, and protects your personal information when you use our website.

1. Information Collection We collect personal data (name, email, phone number) only when you voluntarily provide it, such as when subscribing to our newsletter, filling out forms for IDPs or partners, or making a charitable donation.

2. Payment Processing We do not collect or store your credit card details. All online payments and donations are securely processed through our authorized payment gateways (WayForPay, Monobank).

3. Use of Information Your data is used exclusively for:

• Fulfilling the statutory activities of NGO “LUTERRA”.

• Providing updates on Industrial, EcoLiving, and Social projects.

• Legal reporting in accordance with Ukrainian legislation.

4. Data Protection We implement appropriate technical measures to protect your personal data from unauthorized access. We do not sell or share your data with third parties for commercial purposes.

5. Your Rights You have the right to unsubscribe from our communications or request the deletion of your data at any time by contacting us at: info@luterra.net.